FAQ

ONCE SHIPPED WHEN WILL MY ORDER ARRIVE?
DOMESTIC Shipping:
USPS Priority Mail Express: 1 Business Day
USPS Priority Mail: 1-3 Business Days
USPS First Class Mail: 5-7 Business Days
*Shipping fee includes USPS insurance and USPS Tracking.
*Express shipping is guaranteed delivery before 10:30am the next business day. All other shipping methods are approximate.

INTERNATIONAL Shipping:
USPS Priority Mail Express: 3-5 Business Days
USPS Priority International: 6-10 Business Days
USPS First Class International: 7-21 Business Days
*Shipping fee includes a Customs Number.
*All shipping methods are approximate.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

WHAT IF MY PACKAGE IS LOST?
If your package is lost, a store credit will be issued to you after 30 days showing no movement on its USPS tracking. Orders marked as delivered by the USPS cannot be credited.
*Moose With Me® is not responsible for incorrect mailing addresses.

DO YOU SHIP OUTSIDE OF THE US?
Yes, happily! International shipping rates apply.

WHERE WILL MY ORDER SHIP FROM?
All of Moose With Me® items ship from Los Angeles, California.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments through PayPal and all major Credit Cards.
Shop Now, Enjoy Now, Pay Later with Affirm.

WHAT IF I WANT TO RETURN SOMETHING THAT I ORDERED?
All Moose With Me® sales are FINAL sale and can not be canceled or refunded.

*All Moose With Me® online prices, specifications, options, and information are subject to change without notice. 

CAN I USE MORE THAN ONE PROMO CODE?
At this time you may only use one promotion code per transaction.